As part of its participation at Arab Health 2017

HAAD signs agreement with Danat Al Emarat Hospital for issuance of electronic birth certificates 

As part of its participation at Arab Health 2017, the Health Authority – Abu Dhabi (HAAD), the regulator of the healthcare sector in the Emirate of Abu Dhabi, has signed an agreement, with United Eastern Medical Services — the holding entity for Danat Al Emarat Hospital for Women & Children and the HealthPlus Network of Specialty Centers, allowing for the issuance of electronic birth certificates at Danat Al Emarat Hospital. This agreement falls in line with current regulations implemented by HAAD for the issuance of new birth certificates.

The agreement was signed by Helal Khamis Al Muraikhi, Director of Customer Care and Corporate Communication at HAAD, and Mr. Mohammed Ali Al Shorafa Al Hammadi, Managing Director and CEO of United Eastern Medical Services, Chairman of Danat Al Emarat Hospital for Women & Children.

By signing this agreement, Danat Al Emarat Hospital has become the first private hospital in Abu Dhabi to issue electronic birth certificates without the need for visiting HAAD customer service centres. This step comes in line with HAAD’s efforts to increase the speed and ease of access to various services offered at healthcare facilities, for the benefit of all residents throughout the Emirate.

Helal Al Muraikhi, stated: “HAAD previously implemented its electronic system for the issuance of birth certificates at government healthcare facilities in Abu Dhabi and Al Ain and Tamm Centers in the western region, for all ‘newborns’ throughout the Emirate. This system directly e-links these facilities and centers to HAAD’s system, allowing them to issue these certificates – provided that all documentation is complete – thereby effectively eliminating the need for parents to visit any HAAD customer service center.”

Documents required for the issuance of a new birth certificate include the original birth notification provided by the hospital, the family book (applicable to citizens only) as well as the parents’ passports, marriage certificate and identity cards.

Healthcare facilities and centers currently linked up to this system are required to send copies of all original documents electronically to HAAD. HAAD then validates the accuracy and completeness of the paperwork and provides the necessary approvals for the issuance of an electronic certificate at the premises of the hospital.

Mr Al Muraikhi, added: “Linking up private hospitals to this system reflects HAAD’s belief in the key role that private healthcare facilities play in the provision of healthcare services in the Emirate. Through this ongoing partnership with healthcare facilities, we continue to work diligently to improve the speed of access to our services for higher customer satisfaction.”

Mr. Mohammed Ali Al Shorafa Al Hammadi, Chairman of Danat Al Emarat Hospital and Managing Director & CEO of United Eastern Medical Services stated: “We are proud to sign this agreement which links us to the HAAD system and authorizes Danat Al Emarat Hospital to issue electronic birth certificates to all newborns at the hospital We have taken all the necessary measures to begin implementing this system in compliance with the requirements and regulations set forth by HAAD.”

Mr. Al Shorafa further stated: “This agreement is in line with our shared vision to further collaborate and streamline our efforts and constantly enhance efficiencies and the quality of services offered to our patients. These initiatives which are designed to offer the community high quality services and increase patient satisfaction, will certainly have a larger positive social and economic impact.”

Mr. Al Shorafa added that Danat Al Emarat Hospital, located in Abu Dhabi Gate City, welcomed over 2100 newborns during 2016; which further highlights the need for services such as the issuance of electronic birth certificates at the hospital to help save time and effort for all new parents.”